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FAQ

 

HOW would YOU DESCRIBE YOUR STYLE?

We strive to bring you a photojournalistic representation if your day while maintaining the artistic integrity that you have come to expect. Our films are cinematic and filled with love and emotion while our photographs take those precious moments during your wedding day and enhance them to last forever. Our goal is to capture what makes your love unique, we document your memories in a way that is both modern and timeless. 

WE PREFER A NATURAL AND CANDID STYLE - IS THIS SOMETHING YOU OFFER?

Yes! Our goal is to document your story as it unfolds in a natural and unobtrusive way, we capture lots of candids and all of those little details that you have added to your wedding day. We will be there to capture the very best moments for you with a genuine and creative approach.

WHAT DO WE GET FOR OUR INVESTMENT?

We only take on a limited amount of wedding per year, this ensures each couple receives the very best of us and that we have the ability to create a unique and personal experience. We take a personal and helpful approach to all of our clients, we are regularly consulted on timing, lighting and locations. It is important for us to inspire you and to have everything well planned out in advance, so that come your wedding day you can relax and trust us to capture the day in the best way we know how. In addition to the hours we shoot on your wedding day, we will (on average) spend 25+ hours carefully editing your images and upwards of 40+ hours editing your film/s. We pour over every little detail from your day, your images are carefully curated, edited and finished, your visual footage is sorted, your music selected and then your film is cut and graded to perfection. All of your images are loaded into a stunning, online private gallery where you can print freely through our Australian lab, share with friends and family and download in hi-resolution as many times as you like.

DO YOU CHARGE FOR TRAVEL?

Yes – For locations such as Newcastle, Central Coast and the Hunter Valley, there are no additional travel fees as we include up to 80km travel from Newcastle per booking. For all other Australian destinations such as Melbourne, Byron Bay, Gold Coast and beyond a travel fee will apply. We love to travel so we like to keep the travel fee as low as we can to make it possible for you to book us anywhere!

DO YOU HAVE BACKUPS?

Yes, we take great care in the way we handle your files, they are backed up in real time via dual memory cards and are further backed up via external hard drives after your wedding.

DO YOU USE VOICE OVERS IN YOUR HIGHLIGHT FILMS?

We prefer not to rely on a narrative to tell the story of the day. It’s all about the moments for us, and the magic of piecing these together.

WHAT’S THE DIFFERENCE BETWEEN THE HIGHLIGHT AND FEATURETTE FILM?

Our highlight films capture the essence of your day in a cinematic, beautiful and easy to watch short film with music overlay. Your film will be a cinematic experience, highlighting the key moments of your wedding day. It is a timeless piece that you will be able to watch over and over again and relive those magical moments for years to come. Our featurette film is a longer film which you can, if you wish, include snippets of audio from your personalised vows and speeches intertwined throughout your film. Both styles of film encapsulate the essence of your wedding day, the magic between you and your partner as well as the moments with your family and friends. 

CAN WE HAVE ALL OF THE RAW/UNEDITED FOOTAGE?

As a rule, we never release either RAW/unedited photos or video footage. When we are shooting for our style of film making we don’t roll tape all day long. A good analogy is that the video is shot like a photographer, moving from one moment to the next. Similar to a photographer, we never use the nose picking, weird faces or duplicates shots. Due to the way your day is captured and the way our films are cut together, there isn’t any “raw” footage left over which would be deliverable in any case.

The only exception is in the instance that we are also capturing your ceremony and reception in their entirety, we roll tape for the entire time and those are delivered as separate films. We call this a documentary edit as it’s not edited in a creative or artistic manner like our highlight and featurette films, what happens during these times is exactly what you get.

WHAT'S THE ADVANTAGE TO HIRING YOU FOR PHOTO AND VIDEO?

Photographers and videographers need a lot of the same shots, so communication is key. Not getting in each other's shots, letting the other person step in, and being able to know what the other person needs at that moment, all factor into the photos and video footage you’ll be receiving. As a husband and wife team who has worked together for many years, this is easy for us! We aren’t out for ourselves and the shot we need, instead, we help each other get the best shots possible. Our work is cohesive, your photos and video footage will all have a similar aesthetic to them. We see light the same and shoot at similar creative angles, so this helps make your end products mesh well.

CAN WE CHOOSE THE MUSIC USED FOR OUR FILM?

All of our packages include fully licensed music, unfortunately, that means we can not legally license your favourite song from the radio due to Australia copyright laws. We use a full service licensing platform which provides a highly curated selection of songs for filmmakers to use in media projects. We are experienced in selecting the best music to suit your story and can guide you through the process. We highly recommend reading through our music licensing blog which can be found here.

WHAT HAPPENS IF YOU ARE SICK OR INJURED?

In the event that we unable to make it to your wedding, a suitable replacement will be found.

WHEN CAN WE SCHEDULE OUR ENGAGEMENT SESSION?

Engagement sessions are held 3 or so months prior to your wedding date. Sessions take place between Nelson Bay and the Central Coast, other locations which exceed one hour from Newcastle will incur an additional fee based on distance. 

WHAT IS THE STANDARD DELIVERY TIME?

Our turnaround for your wedding is roughly 6-8 weeks and up to 10 weeks during peak wedding season. We also keep your wedding files for a full year after your wedding day.

WE WANT TO BOOK, WHAT IS THE NEXT STEP?

Great! We will send you a booking form and contract to review and complete. A $1000 non-refundable retainer is also due at the time of booking. This amount is deducted from the final balance and is non-refundable as it guarantees your wedding date. You can pay the balance in one go or in instalments as long as the final balance is paid in full no later than 30 days prior to your wedding day. We accept credit card or direct debit. 

Quick Note - we do ask that your main wedding venue and wedding date be secured prior to booking us and we ask for your understanding that we can not 'pencil in' any wedding dates as we like to be fair to all couples and can not turn away enquires for the same date if you are not officially booked.